IMPORTANT: Please read these Terms of Service carefully before using GoClaim Agent. By accessing or using our service, you agree to be bound by these terms.
By accessing, downloading, installing, or using GoClaim Agent ("the Service," "the Application," or "the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you ("User," "Client," or "you") and GoClaim Agent ("Company," "we," "us," or "our").
If you do not agree to these Terms, you must not use the Service. Your continued use of the Service after any modifications to these Terms constitutes your acceptance of such changes.
GoClaim Agent is an AI-powered debt collection platform that automates and streamlines debt recovery processes. Our service provides:
To use GoClaim Agent, you must:
You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You may use GoClaim Agent only for lawful debt-collection activities in accordance with applicable laws, including but not limited to the:
and any other local statutes or regulations applicable in the jurisdictions where you deploy GoClaim Agent. Failure to comply with these provisions (and their national implementing measures) may result in suspension or termination of your access.
You agree not to use the Service to:
We implement industry-standard security measures to protect your data and debtor information. However, no system is completely secure, and you acknowledge the inherent risks of data transmission and storage. For more details, please see our Privacy Policy.
Access to GoClaim Agent requires payment of applicable subscription fees. Fees are billed in advance and are non-refundable except as expressly provided in these Terms.
Payments collected through the Service are processed via Stripe (Stripe privacy policy). You acknowledge and agree to Stripe's terms of service and privacy policy. Transaction fees may apply.
Failure to pay subscription fees may result in service suspension or termination. Past due accounts may be subject to interest charges and collection efforts.
GoClaim Agent and all related software, algorithms, content, and materials are the exclusive property of the Company and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
You retain ownership of data you input into the Service, but grant us a license to use such data to provide the Service and improve our algorithms.
While we strive to maintain continuous service availability, we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice of material changes when possible.
To the maximum extent permitted by law, GoClaim Agent shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of your use of the service.
Our total liability to you for any claims arising from your use of the Service shall not exceed the amount paid by you for the Service in the twelve months preceding the claim.
You agree to defend, indemnify, and hold harmless GoClaim Agent, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:
You may terminate your account at any time by providing written notice. Termination does not relieve you of any outstanding payment obligations.
We may terminate your access to the Service immediately if you violate these Terms or engage in illegal activities. Upon termination, your right to use the Service ceases immediately.
These Terms shall be governed by and construed in accordance with the laws of France jurisdiction, without regard to conflict of law principles.
Replace the text by: Any dispute, controversy or claim arising out of or relating to these Terms, including their formation, validity, binding effect, interpretation, performance, breach or termination, shall be finally settled by arbitration under the Rules of the Centre de Médiation et d’Arbitrage de Paris (CMAP) by one or more arbitrators appointed in accordance with those rules. The seat of arbitration shall be Paris, France, the language shall be [French/English], and French law shall apply. Businesses may also use the European Commission’s Online Dispute Resolution (ODR) platform, available at: https://ec.europa.eu/consumers/odr.
These Terms constitute the entire agreement between you and GoClaim Agent regarding the Service and supersede all prior agreements.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
You may not assign your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control.
In accordance with applicable privacy and communication laws, GoClaim Agent informs you of our intention to send communications via email or other equivalent electronic means.
Such communications may include, but are not limited to:
By accepting these Terms, you consent to receive the communications described above. You may withdraw your consent at any time by:
Withdrawal of consent will not affect the legality of processing based on consent before its withdrawal. Essential service communications (billing, security alerts, legal notices) will continue regardless of your marketing preferences.
GoClaim Agent is committed to providing timely and effective customer support:
For resolution of incidents related to the provision of Services, GoClaim Agent provides the following support channels:
We will acknowledge receipt of your incident report and provide regular updates on resolution progress.
We reserve the right to update these Terms at any time. Material changes will be communicated through the Service or via email. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.
If you have questions about these Terms of Service, please contact us at:
GoClaim Agent
Email: hello@goclaim.ai
Address: 229 RUE SAINT-HONORE, 75001 PARIS